With the massive focus on digital transformation currently underway, Unify, the Atos brand for communication and collaboration solution has spread its wings in East Africa to provide integrated solutions for digitization.
Being one of the world’s leading communications software and services brands, providing integrated communications and collaboration solutions worldwide, Unify purposes to transform how people communicate and collaborate to amplify collective efforts, energize businesses and enhance performance. It builds on a heritage of product reliability, innovation, open standards and security.
Following Unify’s major rebrand in 2013, the organisation recently recently embarked on building channels of distribution within the region. In 2016, it launched the transformation plan across East Africa that included covering new geographies and netting new opportunities.
This year, Unify Middle East and Africa region initiated a concept “Seeing is Believing” to help channel partners and end customers experience on complete Unify portfolio so they can see real value for money before we invest on our technology.
The Unify products are structured for telephony, unified communication, vertical solution, and contact center and cloud products. They include cloud-based voice that has basic telephony features, ad-hoc Audio conference and Point to Point video call on desktop among others, Cloud UC that offers Unified Communication applications and 3rd party SIP/Unify phones among others. These products are tailored for customer needs and they only pay for the functionalities they have used. They have fully automated billing, flexibility, scalability high reliability and security.
“The Seeing is Believing concept, first launched in Dubai earlier this October for the Middle East region and now in Nairobi Kenya for the East African region, helps in the recruitment of the right channel partners in the two regions. The Channel partners then go through trainings on the end customer demand generation products, support and implementation trainings on all portfolio, vertical contact centers and traditional unified communication products. We capitalize on customer satisfaction.” Asif Khan, Channel Director Unify, Middle East.
Atos, a global leader in digital transformation, has entered into a global agreement with Google cloud to address the digital transformation needs of enterprise customers. This agreement will see the creation of secure solutions in areas including hybrid Cloud, data analytics and machine learning and the digital workplace.
The market is currently shifting from on-promise to the cloud, and as we leap into 2019, it is worth keeping an eye on the Cloud,” said Asif Khan adding: “There is a decline in on-premise solutions by 1%, and because of the extending market, there is movement to the cloud and contact center which is a huge evolving market globally. People are moving from capital expenditure (capex) to operating expenditure (opex), so they can focus more on businesses rather than infrastructure.”
Reliability and Flexibility
Unify’s products represent a strong heritage of technology innovation, reliability and flexibility. Their award-winning intuitive user experience can be delivered through almost any device and in any combination of cloud or on-premise deployment. Augmented by Atos’ secure digital platforms, vertical solutions and transformation services, they set the global standard for a rich and reliable collaboration experience that empowers teams to deliver extraordinary results.
Atos has emerged as a global leader in digital transformation with approximately 100,000 employees in 73 countries and annual revenue of around € 12 billion. It stands out in Big Data, Cybersecurity, High Performance Computing and Digital Workplace in the European market having stepped out to as well offer value in Cloud services, Infrastructure & Data Management, Business & Platform solutions,.
Atos supports the digital transformation of its clients across various business sectors: Defense, Financial Services, Health, Manufacturing, Media, Energy & Utilities, Public sector, Retail, Telecommunications and Transportation. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Atos SE (Societas Europaea) is listed on the CAC40 Paris stock index.