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CarePay completes $45million Series A financing to roll out international division

CarePay recently announced it has completed a $45 million Series A financing round for its International division, to roll out its mobile health finance...

Safaricom partners with AliExpress to enable M-PESA payments for online shoppers

Safaricom and Ant Financial Services – the world’s largest fintech services provider - has a announced a partnership that will allow Kenyans shopping on...

CarePay looking at Blockchain, AI and ML to improve M-TIBA

CarePay Limited recently announced that they are looking into innovating around emerging technologies such as Blockchain, AI and Machine Learning in a bid to...

Safaricom introduces I.T security solutions for enterprise customers

Safaricom enterprise customers can now access a wide range of security solutions to protect their information technology (I.T) systems. The services include Managed Security Solutions,...

How Safaricom, CBA’s Fuliza overdraft service works

Kenya’s largest privately-owned bank Commercial Bank of Africa (CBA) in partnership with Safaricom recently launched a new feature on the M-PESA wallet dubbed FULIZA, to complement the...

How M-Pesa outage affects Safaricom, Kenya’s economy!

M-PESA, one might argue, is Safaricom’s biggest product to date, and a product that impacts Kenya’s economy greatly. In 2013, it was calculated that...

Safaricom questioned over network outage

A few days ago, M-pesa services experienced degradation that lasted several hours, from 1830 hours through 2330 hours Saturday.  This outage impaired the over...

Safaricom introduces interactive customer care chatbot

Safaricom has introduced Zuri, an artificial intelligence (AI) Chatbot assistant available on Telegram and Facebook Messenger. Zuri enables over 17 million Safaricom mobile data users to...

CIO 100: Sparking transformation in your business, a high-risk high-reward game

In the year 2000, Blockbuster (then a giant in the movie rental business) passed up the opportunity to own Netflix for (a now seemingly...

Kenya Red Cross, Safaricom roll out an SMS system for early...

The Kenya Red Cross Society (KRCS) has partnered with Safaricom to introduce an SMS based information tool to provide timely early warnings for disasters and...

WorldRemit deepens partnership with Safaricom to further boost remittances

WorldRemit has signed a direct partnership with Safaricom to enable instant cross-border money transfers to 28.6 million M-PESA mobile money accounts in Kenya. The direct partnership...

Samsung announces availability of Galaxy S9+128GB option in Kenya

Samsung Electronics East Africa is now selling the limited edition Galaxy S9+ 128GB option in Kenya. The new device will offer Galaxy users...

Safaricom selects Amdocs to support launch of new digital services

Amdocs, a provider of software and services to communications and media companies, has announced that Safaricom, will introduce innovative new digital services to meet...

Safaricom upgrades Mpesa service platform into social network

Safaricom, Kenya's leading mobile operators has turned its globally celebrated Mpesa mobile service into a social network granting its average 30 million subscribers the...

Telkom Kenya to merge some operations with Airtel Kenya

Telkom Kenya plans to merge operations with Indian-owned Bharti Airtel’s local unit as a first step to acquiring all of Airtel’s assets, sources said...

Safaricom’s voice market share declines as competitors gain

Safaricom’s share of the mobile voice market and subscriptions dropped by 4.4 and 2.8 percentage points respectively in the three months to December 2017,...

Safaricom’s Sylvia Mulinge picked as Vodacom Tanzania new managing director

Vodacom Tanzania on Monday named Safaricom’s head of consumer business as its new managing director to lead the company that listed in Dar es...

Safaricom, PayPal collaborate for International eCommerce through M-PESA

Safaricom, PayPal and TransferTo have announced a collaboration on a new service that will allow movement of funds between M-PESA and PayPal accounts, a...

Mobile phone users to transfer and receive money across Safaricom and...

Following a successful pilot interoperability in over a two-month period,  Mobile phone users will from Tuesday be able to transfer and receive money across...

Safaricom to shut down some services for two days

Safaricom will shut down some of its services on Saturday and Sunday as they carry out maintenance. According to a statement by the Strategy Director...
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