By Ambrose Gahene
Stanbic Bank Uganda won the overall Gold award for Best Employer of the Year 2019 at the 16th edition of The Employer of the Year Award (EYA) 2019. The awards held on Friday 8th November at Serena Hotel, Kampala were organized under the theme “Transforming organizations to optimize productivity”.
The theme aimed at recognizing employers that have undertaken great strides in overall business strategy execution, customer service transformation, organizational culture initiatives, improved employee engagement, organizational efficiencies, cost reduction initiatives, topline and bottom-line growth.
Stanbic Bank Uganda’s Head of Human Capital Moses Mbubi while commenting on the awards thanked the federation for recognizing the Bank as the employer of the year. He said Stanbic was specifically applauded for Breaking down an old culture that was resistant to Moving Forward by building a culture founded on the principle of LOVE (leap into action, own the issue, vow to make it right and enlighten with information).
“Staff Productivity doubled over the year. Staff Cost to Income dropped from 23.5 per cent in 2013 to below 20 per cent in June 2019. Robust Risk Management with Operational losses moved from UGX 6.6bn (2013) to a net recovery position of UGX 56m in June 2019, Transformed the Client and Employee Experience. Customer Net Promoter Scores (NPS) moved from Negative to Positive i.e. from -16 in 2015 to +24 in 2019.
Employee NPS scores above Globally accepted Great score of +20 i.e. from +27 in 2017 with 59% participation rates to + 44 in 2019 with 77% participation rates,” he said.
“Through our people and culture approach, the Bank was able to Create an environment that embraces diversity and inclusivity thereby building a culture of belonging to maximize productivity & Innovation i.e. IGNITE Women leadership Programme,” he added.
The Banks’s flagship Corporate Social Investment project National Championship stood out for empowering the job creators of tomorrow.
Additionally the Bank was also consistently voted the Best bank in Uganda by Euromoney and EMEA finance from 2017 to 2019 and several industry accolades both as a Bank and for the Executives.
“Special thanks & recognition go to the entire Uganda Leadership team, Human Capital Team and all the employees of Stanbic Bank Uganda for an excellent job well done and an exceptional year. You are true brand ambassadors for the Standard Bank brand in Uganda,” he concluded.
The EYA awards are organized by the Federation of Uganda Employers (FUE) in conjunction with International Labour Organization and Makerere University School of Psychology.
In a bid to promote sound people management practices, FUE initiated the Employer of the Year Awards (EYA) survey which is an annual event towards encouraging decent work through promoting best Human Resources Management practices which in turn enhances productivity, organizational competitiveness and sustainability in the country.
Stanbic Bank beat the over 100 companies that participated in the survey to emerge overall winners. There were several individual awards for the various categories and overall awards for total performance. Stanbic Bank Uganda is a member of the Standard Bank Group, Africa’s largest bank by assets. Standard Bank Group reported total assets of R2.1 trillion ($148 billion) as at 31 December 2018, while its market capitalization was at R289 billion ($20 billion).
The group has direct, on-the-ground representation in 20 African countries. Standard Bank Group has 1,221 branches and 8,815 ATMs in Africa, making it one of the largest banking networks on the continent. It provides global connections backed by deep insights into the countries where it operates.
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