MTN Business Kenya Offering Teams Direct Routing

In times like these, productivity has risen to the top of the ranks as far as employee output is concerned. With the need to social distance and work remotely, video conferencing provides a more personalized approach. It serves as the closest alternative to a face-to-face meetings. Now, MTN Business Kenya is MTN-Microsoft Teams Direct Routing solution integrates your 020 business line with your Microsoft 365 email account using the Microsoft Teams App. As a result, your business receives a complete, unified communications, on a single application


We live in an era where entire organisations are now solely connected by technology. With the advancements in communication technology, we now have access to more sophisticated and effective methods of communication. People can interact with one another through electronic mediums, paving the way for corporations and businesses to connect better with partners, employees and the world at large.

Effective communication is key during these trying times. Outside of communication being key to helping businesses run smoothly, it plays a critical role in keeping global employees connected, as well as keeping in contact with customers who reside in different locations. 

The new world of remote work has slowly, but surely encouraged enterprise leaders to transform the way they function by leaning more on video conferencing apps such as Microsoft Teams to stay connected.

A multitude of professionals have now become well versed in digital and conferencing platforms which they may never have entertained prior. Due to this, a whole world of opportunities for collaboration, boosts in productivity and time saving have opened up. Through MTN Business Kenya, Kenya now has a multitude of dynamic and easy to apply communication solutions.

MTN Business Kenya, being a long time provider of enterprise voice solutions and a trusted digital transformation partner in cloud solutions adoption journey’s, is here to help you unlock the true value of Microsoft Teams. This is done by fast-tracking your journey to cloud collaboration and unleashing your team’s productivity through their complete end-to-end Unified Communication as a service (UCaaS) solution.

One of the standout features of this hard-hitting solution is Direct Routing It. brings the same high level of convenience and reliability that the desktop phone provided in the office, but adds remote work capability and mobility to ensure users are always connected and communicating. Giving rise to the understanding that no physical desktop phones, or PABX are required. Allowing your business to save on costs and implement at speed. The platform provides all the features you would expect from an on-premises PABX, with the added advantage of not having to procure or manage any physical PABX or desk phones.

Through the solutions, your employees can access: Direct person calling, reception/switchboard and reliable outbound calls to any destination. Sign up before 30th January 2021 and you can leverage all the benefits of Teams Direct Routing powered by MTN for less.

MTN Business Kenya can help you with solutions that add value to your business by enhancing your customer experience and growing your revenues.

Contact MTN Kenya today to find out more about how their solution can help your business:

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