Jumia Opens Its Logistics Arm To Serve External Clients

Sam Chappatte, CEO Jumia, Kenya adressing media at a past event.

Jumia has opened its logistics arm to external clients for deliveries. The company has one of the largest logistics networks in Kenya, which it uses to support e-commerce & express Jumia Food deliveries.

With today’s announcement, Jumia is effectively opening up its technology, expertise and logistics scale for the benefit of third parties. These services include Next Day delivery to all major cities, Same Day delivery in Nairobi and cash on delivery services at competitive prices.

“Businesses across the country are re-examining their costs, especially during COVID-19. For many, logistics is a major cost driver and headache to manage. At the request of our partners, we are opening up our logistics arm for B2B & B2C deliveries – with the hope that we can provide a better quality of service, at a lower cost,” said Jumia Kenya CEO, Sam Chappatte. Adding, “We have piloted this program over the last months, and believe the service is relevant for both medium & large businesses to reach fragmented customers, or for smaller businesses or individuals to do social commerce selling – Instagram, Facebook, etc.”

The service will cater for business-to-customer (B2C) and business-to-business (B2B) type deliveries. Customers will have the option of dropping off their parcels at Jumia drop off centres in Nairobi or have the company collect from their locations.

“Our logistics network is a collaboration of dozens of logistics entrepreneurs across the country (from big players like POSTA and Wells Fargo to many small players). Through this network, we have access to thousands of bikes, vans & hundreds of pick up stations. This move is good news for these partners – as it will drive more volume through our network & to them,” added Chappatte.

Businesses interested in Jumia Logistics Services can visit the website and register interest at the bottom of the page. New clients will benefit from Free first ten deliveries within Nairobi to test the service during Jumia’s eighth anniversary held from June 22nd till July 5th 2020.

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