Freshworks partners with CIO East Africa

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Freshworks, a cloud-based business software provider has partnered with CIO East Africa, East Africa’s leading business and technology publication, to reach more CIOs in East Africa.

The partnership came into fruition during the recently concluded 2018 Fintech Summit where Freshworks came in as official sponsors for the event.

“We see synergy in partnering with CIO East Africa as Freshworks customers are the decision makers such as CIOs and other executives of respective organisations allowing us to show case our cutting-edge solutions which are appreciated by some of the top businesses in the region,” said Sanjay Kumar, Freshworks Product Marketing Manager, MEA.

The sponsorship is timely as the company in May announced expansion into the African market to substantially increase its commitment with specific investments in marketing, sales and partner resources to better serve its customers in the region.

“As a company, we feel priviledged to be working with companies that see the bigger picture of Africa’s potential. Freshworks is not only keen to see and be part of Africa’s growth but it is also paving way for the future of IT service management in Africa to keep pace with growing customer and market demands,” said Laura Chite, CEO, CIO East Africa.

IDC predicts the overall African IT spending to reach $33.4 billion in 2018, with Kenya being one of the top contributors. The year 2017 saw Freshworks building their African foundation with the company’s flagship ‘Partner Program’ receiving immense interest from regional resellers and adding Techbiz, CloudHop and VivaGlobal to their partner ecosystem.

“Africa is a very strategic market for Freshworks, said Arihant Jain, Director for Middle East & Africa, Freshworks. “The opening of Africa is an important milestone for us, as it demonstrates our expanding commitment to the region and strengthens our position as a leading software provider. The combination of our industry-leading solutions along with a growing customer base in the region will augment our local operations. Our aim is to build rich, meaningful engagement with enterprises of all sizes that are looking for new cutting-edge solutions to power their customer and employee experiences.”

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