CX

Why Your Mobile Strategy Should Be Top-of-Mind

Mobile app usage increased by 40 per cent year-on-year in the second quarter of 2020 while in-app spending hit a…

5 days ago

Q&A: Airtable CEO Talks Up Automation, Low-Code And Team Collaboration

It’s been a big week for Airtable and its customisable spreadsheet platform. On top of unveiling new features designed to…

1 month ago

Microsoft4Afrika Collaborate For Tanzanian Children’s Hearts

Save A Child's Heart (SACH), the Jakaya Kikwete Cardiac Institute (JKCI), and the Wolfson Medical Centre, have partnered with Microsoft…

1 month ago

AI That Looks After Your Customers

Artificial Intelligence (AI) is believed to be able to assist organisations in ways not previously possible. One of these ways…

1 month ago

How To Make Complex Infrastructure Invisible

Times, they are hard. And business could stand a little help so that instead of focusing on keeping the lights…

2 months ago

4 Ways You Can Promote Your Business On IG During COVID-19

The COVID-19 pandemic has been a crisis that has touched everybody across the globe. Globally, countries imposed lockdowns. We know…

2 months ago

More Single Women Warming Up To Affordable Homes Than Single Men

Single women are fast outpacing single men when it comes to homeownership, declares Mizizi Africa. Data from the company shows single…

2 months ago

Moving Towards Invisible Infrastructure

Join CIO East Africa on 1 September 2020 at 3.00 pm EAT for a webinar on How to Simply The…

2 months ago

Giving Insurance A Fintech Facelift

Traditionally viewed as a stodgy industry, insurance is slowing playing catch-up with the help of technology. The use of technology…

2 months ago

Kenyan Firm Wins At Microsoft Global Partners Award 2020

A Kenyan IT company has emerged among the few recognised during the just concluded 2020 Microsoft Inspire awards. Dubbed Cloud…

3 months ago

Westcon-Comstor Launches Virtual Digital Industry Event For Channel

Westcon-Comstor Sub-Saharan Africa, a value-added distributor of leading ICT solutions, today announced the launch of Imagine Africa, a virtual summit…

3 months ago

Coca-Cola Kenya Leverages Safaricom’s IoT Sensors For Real-Time Data Collection

Coca-Cola Beverages Africa-Kenya (CCBA) has entered into a partnership with Safaricom PLC to connect its coolers with sensors that collect…

3 months ago

INTRASOFT International E.A Announces Sponsorship For The Virtual SaccoTech Forum

With only 3 days left, INTRASOFT International East Africa has penned its commitment to sponsor the virtual Saccotech forum as…

4 months ago

Makini Schools Integrates Fun Sessions Into Its E-Learning Programme

Makini Schools recently launched the second phase of a newly designed and more engaging high-quality e-learning offer, to covers revision,…

4 months ago

How To Protect Your Data Centre

How do you come up with a security system for your data centre that works almost ten years into the…

4 months ago

14 Technology Winners And Losers, Post-COVID-19

As opposed to, say, the travel or restaurant industries, the tech sector has weathered the most disruptive effects of the…

4 months ago

Infobip Launches Conversations – A Contact Centre Solution For Customer Service

Conversations, a new contact centre solution enabling businesses to integrate the world’s most popular communication channels, has been launched by…

4 months ago

Microsoft Ousts Office 365, Crowns Microsoft 365 New Monarch

Microsoft's killing off Office 365. That product nameplate, synonymous with productivity as well as by-subscription software, is on the way out, supplanted by…

4 months ago

Jumia Opens Its Logistics Arm To Serve External Clients

Jumia has opened its logistics arm to external clients for deliveries. The company has one of the largest logistics networks…

4 months ago

Kenya Whets Her Appetite For Chatbots To Enhance CX

Kenya has recently shown a real interest in chatbot technology evidenced by the fact that most organisations increasingly see it…

4 months ago

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