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5 tech trends that will impact data centres in the future

At Gartner's Infrastructure, Operations & Data Centre Summit in Sydney, research analyst, David Cappuccio, detailed new trends that are likely to impact IT operations...

Wrap-Up: Our pick of main stories, Monday May 25th, 2015

President Uhuru Kenyatta and Interior ministry officials at the National Surveillance, Communication and Command centre in Nairobi Police Service to begin using Safaricom’s integrated communication...

Ghana’s president launches Eastern corridor rural fibre optic backbone project

Alcatel-Lucent and NITA (National Information Technology Agency), the ICT policy arm of Ghana’s Ministry of Communications, have successful completed the Eastern corridor rural fibre...

Contact centres: cog in the machine or customer experience hub?

As customer experience becomes the primary competitive advantage in business, the role of the contact centre is changing significantly. But whether it becomes the...

Wrap-Up: Our pick of main stories, Monday May 18th, 2015

Collymore's term on UN board extended… Safaricom headquarters faces demolition... Uganda Bureau of Standards moves imports inspection, clearance to online portal…and much more. Collymore's...

How IBM is working with Africa’s banking sector to enhance efficiency

To remain competitive, market leaders are transforming themselves with sophisticated insights and analytics to better understand their customers, improve risk decision-making, and develop high-demand...
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