7 things IT should be automating

Automation can reap efficiencies, reduce errors, and free up staff for higher-value tasks — especially when undertaken as part of a companywide strategic effort. Here’s where to start.

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To take advantage of innovations like artificial intelligence you must first move away from manual processes. For that reason alone, automation should be a key short-term priority for most CIOs. Automation isn’t just about saving time or money. Done well, automation reduces errors, increases employee satisfaction by freeing staff from tedious tasks, improves the customer […]
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