20 IT resolutions for 2020

The new decade finds technology changing faster than ever. IT leaders must balance a wide array of priorities in developing a strategic agenda that can keep up.

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Even in the high-touch field of healthcare, where human interactions remain core to the delivery of most services, IT exec Bill Fandrich feels the pressure to bring technology-fueled transformations to bear. Fandrich, senior vice president and CIO of Blue Cross Blue Shield of Michigan, says he must focus on how to use technology to create […]
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