CIO East Africa - Business Technology Leadership

Mahindra Satyam is the Official IT Services Provider for the 2010 FIFA World Cup, South Africa. Mahindra Satyam was entrusted with the responsibility of developing the core IT event management system for FIFA and the Local Organizing Committee of South Africa. As part of this partnership, Mahindra Satyam has developed the Event Management Solutions system with various software modules focusing on specific areas such as Accreditation, Transportation, Volunteer Management and Space & Material Management.

Part of Mahindra Satyam’s work involves accrediting some 250,000 people (not including fans) making sure that the right people have the right badges for the access that they need. It helps organize 130,000 volunteers from 40 countries. It runs a transport management system that coordinates 10,000 trips a day from a fleet of 1,000 cars, buses, trucks and vans.

And the company makes sure that the US$1 billion of “assets” at the event – flat screen TVs, mobile phones, laptops etc. – are deployed properly and returned to their proper place after the final on July 11. FIFA’s own intranet and extranet systems also are supported by Mahindra Satyam, so it handles requests for tickets from the world’s media and the network on which referees write their match reports after the game.

In addition, Mahindra Satyam is supporting application users and has deployed infrastructure and resources at the venue. The company is also providing helpdesk services for the event. All these initiatives reiterate Mahindra Satyam’s commitment to bring technological services to the sport. Mahindra Satyam has leveraged its deep industry and functional expertise, leading technology practices and an advanced, global delivery model to help FIFA transform their solutions and provide a unique experience to football fans across the globe.

Mahindra Satyam is also one among the eight World Cup sponsors and the only one from India. It joins hands with seven other firms -- America's Budweiser, Castrol, Continental and McDonald's, South Africa's MTN and South Korea's Yingli Solar -- as sponsors. Mahindra Satyam is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance.The Company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities.

Mahindra Satyam is part of the US$6.3 billion Mahindra Group, a global industrial conglomerate and one of the top 10 industrial firms based in India. The Group’s interests span financial services, automotive products, trade, retail and logistics, information technology and infrastructure development. Mahindra Satyam development and delivery centres in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve numerous clients, including many Fortune 500 organizations.

Mahindra Satyam has its presence in the continent of Africa and serves 50 plus customers in the region across different verticals with direct presence in South Africa, Kenya, Nigeria and Egypt.