LG opens Ksh 35 M service centre in Nairobi Dennis Mbuvi
LG has opened its inaugural customer service centre along Ngong Road in Nairobi. The service centre was inaugurated on Thursday morning at an event attended by Korea's Ambassador Chan Woo Kim, James Park - LG Africa and Middle East CEO and Dr. Bitange Ndemo, Kenya's Minister of Information and Communication. The Centre is located at Piedmont Plaza, opposite Kenya Science Teachers College and on the same floor as Brew Bistro and Lounge, the centre was put up at a cost of KSh 35 million. Park says that LG has established the centre as a result of the firms sales picking up in the region.
The centre will supplement LG's Care and Delight bus, which visits customers in their homes and offices to provide door step service delivery.
The PS took the opportunity to urge LG to establish manufacturing capacity in the region, no matter how small, saying that the government would provide necessary incentives. Samsung have promised to take space in the proposed Konza ICT park.