Family Bank launches innovative mobile money product Zachary Ochieng and Dennis Mbuvi
Kenya moved a step further in mobile banking revolution as Family Bank this morning launched a mobile banking product. Dubbed Pesapap! the product was unveiled at a function presided over by Central Bank of Kenya governor Prof Njuguna Ndungu and attended by a host of dignitaries including Information and Communications Permanent Secretary Dr Bitange Ndemo. According to Family Bank CEO Peter Kinyanjui, will enable customers transact 80 per cent of their banking functions from their mobile phones.PesaPap! which is integrated with Mpesa allows family bank customers to make deposits and withdrawals from their accounts via Mpesa, airtime top up, balance enquiry, statement request , mini statement requests, salary advance requests, among other services.
"The purpose of the product is to make it convenient for our customers to carry out banking transactions. With PesaPap, customers will no longer need to go to their banks for most of their banking needs. PesaPap supplements the banks ATM network consisting of 93 ATMs", said Kinyanjui.
Existing family bank customers can register for PesaPap! at their banks by filling in registration forms while new customers can register as they open their accounts. PesaPap can be accessed through the shortcode *325# ontheir mobile phones.
In launching the product, Family Bank has partnered with Safaricom, Pesa Point and Software Universe.
Prof Ndungu noted that the product will remove barriers to entry into banking services.
"This is an important product innovation in the banking industry. Our dream is to see more people enjoying banking services from the comfort of their bedrooms", said Prof Ndungu.
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